How to Fix the EA App's Sims 4 Download Error

Many gamers have been having trouble updating or downloading the Sims 4 game to their PCs lately due to issues with their EA application client. If you are experiencing issues with the EA app's The Sims 4 Download error Fortunately, there are also a few things you can do to resolve the issue on your end. You may try some of the tried-and-true fixes in this article to quickly and simply address the problem.

Repair the EA App's The Sims 4 Download Error

How to Fix The Sims 4 Download Error On The EA App

Now, in order to address any small difficulties that could be the cause of this error before we go on to the remedies, you can attempt the preliminary tests listed below.

  • Check for internet connection and stability
  • Restart your system
  • Reinstall the EA App
  • Running the game as Administrator
  • EA app Clear Cache Data

To clear the cache, do the actions listed below:

  1. Click on the hamburger line icon located in the far left corner of the EA App.
  2. Now scroll to the Help option.
  3. Further, click on App Recovery.
  4. Lastly, select the Clear Cache option.

Try downloading the game once again by connecting into the EA App with your account again. Try the remedies listed below, making sure you follow the instructions carefully, if none of them work for you.

Turn Off Security Programs for a While

Occasionally, security apps like firewalls and other antivirus software recognize the game that is downloading as a security risk and stop it. Therefore, turning off the apps will enable the EA pp to download the game without any more hiccups.

Repair Feature on the EA App: A workaround

recommended on the EA support website by sms7one3 user. Users may attempt to forcibly download the Sims 4 game by using the EA app's repair file option. This is a somewhat unusual approach, but it works well. Here are the instructions to follow in order to implement this workaround.

TS4

End Background Task

Initially, you must ensure that any download queues are cleared and closed inside the EA app. Moreover, use the instructions listed below to end all of the EA app's background processes on your computer.

    1. On your keyboard, hit CTRL + Shift + ESC together to open the Task Manager.
    2. In the background processes list, right-click on processes that are associated with the EA app
    3. Finally, click on End Task to clear them out.

Fixing the Game File

  • Further, now you have to make the EA app believe that the Sims 4 game file is already downloaded to your PC and needs repair. For this first,
    1. Go to the EA Games directory where your game files are stored (by default, it should be C:/Program Files/EA Games or C:/Program Files/Electronic Art).
    2. Now, inside the Games Directory, create a new folder with the name that is the same as the name the installation directory name would be when downloaded, in this case, “The Sims 4”.
    3. Further, inside this “The Sims 4” newly created folder, right-click on your mouse and, from the list, select New, and then click on Text document.
    4. Now, rename the text file to TS4.exe.
    5. Once done, exit the file explorer and refresh your PC.
    6. Further, relaunch the EA app if it says that the game is already downloaded, but there’s an “Update Required” leave it as it is.
    7. Finally, click on the three dots in the top-right corner of the game icon and select “Repair”.

You may now finish the procedure while the EA software downloads and fixes the TS4 game. If you discover that this isn't working, you may be able to solve the problem by renaming the text file and folder.

That covers all the steps involved in resolving the Sims 4 Download Error on the EA App. You may also look at the instructions on while you're here. The Sims 4 simply visiting our special instructions section on 23813 alone.

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